Refund policy
Returns & Exchanges Policy
At Stylish Boy, we want you to be happy with your purchase. If you receive an item that is defective or has a problem, we are here to help.
30-Day Return & Exchange Window
You may request a return or exchange within 30 days of the date your order was delivered.
Returns and exchanges are accepted only for items that arrive with a manufacturing defect or other product-related issue.
Eligibility Requirements
To be eligible for a return or exchange, the item must:
- Be unused and unworn;
- Be in its original condition;
- Have no damage caused by the customer;
- Be returned in its original packaging, whenever possible;
- Be returned within 30 days of delivery; and
- Have the defect or issue described in the return or exchange request.
Items that have been worn, washed, altered, or damaged by the customer are not eligible for return or exchange.
How to Request a Return or Exchange
To request a return or exchange, please contact us within 30 days of receiving your order.
Please include the following information:
- Your order number;
- Your name;
- A description of the defect or issue; and
- Clear photos of the item and the defect, if applicable.
Once we receive your request, our team will review the information and provide you with instructions for returning the item, if your request is approved.
Defective or Damaged Items
If an item arrives with a manufacturing defect or another issue that was present when you received it, we may offer an exchange for the same item, subject to availability.
If the same item is no longer available, we will contact you to discuss an appropriate solution.
Items Damaged by the Customer
We do not accept returns or exchanges for items that have been damaged due to improper use, accidents, improper washing or care, alterations, normal wear and tear, or any other damage that occurs after the item has been received by the customer.
Return Shipping
For approved returns or exchanges resulting from a defective or incorrect item, Stylish Boy will provide return instructions. When applicable, we may cover the cost of return shipping.
Refunds
If a refund is approved, it will be issued to the original payment method used for the purchase.
Please note that the time it takes for the refund to appear in your account may vary depending on your bank, credit card company, or payment provider.
Contact Us
If you received an item with a defect or experienced a problem with your order, please contact us as soon as possible within the 30-day return period.
We are happy to assist you and want to make sure you have a great experience shopping with Stylish Boy.
Stylish Boy
Children's Clothing for Boys